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Work From Home Jobs Many full-time jobs that offer pensions, health insurance and vacation benefits are completed via a remote computer. These listings are accessible on job websites or through staffing agencies and at professional gatherings. Evaluate every listing carefully. Find out if the listing is salaried or based on commissions or other sources, what equipment you'll need and if it involves traveling. Work-at-Home Customer Services Representatives Customer service reps are responsible for interacting with customers via phone, email or live chat. They answer questions, verify orders and offer support for the product. They deal with complaints and issues promptly. get paid to work from home may have to make decisions according to company policies and procedures. These positions are typically located in call centers however, some employees work from home. Remote customer service agents are employed by companies such as ADT Security and Pearson Education to assist their customers with technical problems. These are usually entry-level jobs that require no previous experience. Some positions pay a base rate as low as $13 per hour. Some jobs in customer service from home require a high-school diploma or an equivalent. Employers will provide training. Kelly Services is a workforce management solutions firm that offers direct-hire, contract and temporary staffing. They employ remote customer service agents across a range of industries including insurance, accounting and administrative support, non-clinical health and supply chain management. Marketplaces for freelancers online like Upwork and 5rr offer many remote customer service jobs. You can also look for local and virtual job fairs and events to meet potential employers in your local area. These events are a great opportunity to network and access jobs in customer service that aren't advertised. To be a successful customer service agent, you must be comfortable with people from all across the globe and possess outstanding communication abilities. You must be able to explain complex subjects in a way that is understood by all. You must be able to offer solutions that are efficient and affordable, while maintaining the integrity of your brand. Other skills essential for this job include the ability to follow a script as well as stay focused and take initiative in your daily work. You'll also need to have a reliable internet connection and an uncluttered workspace to work from. It is also helpful to tidy up your workspace and arrange your workstation on a daily basis. Insurance Customer Service Representatives Insurance companies rely on a variety of customer service experts. They are the primary point of contact for customers, and their role is to maintain the features that differentiate an organization from its competitors. For instance, some businesses promise that a human will always be available to answer the phone, while others promise that all policy issues can be handled immediately. They typically have a strong understanding of the policies they promote and also an in-depth understanding of how their business operates. A customer service representative working in the insurance industry should have skills such as active listening, empathetic communications, and the ability of processing information quickly and precisely. Some of these workers may be dealing with distressed customers who are upset or unhappy, and it is important that the representatives can empathize with these people. The representatives also need to be able to explain complex insurance terms clearly and concisely to their customers. Many of these professionals work in telephone call centers, but some of them may also interact with customers through email, live chat or other methods. Some of them specialize in a specific type of interaction while others handle live chat or emails as well as calls at the same time. Based on the kind of insurance policy, customers might be calling with questions regarding coverage, billing, or claims. Some of these employees must be able not only to respond to requests from customers, but also answer frequently asked questions, and provide specific guidelines on how to deal with complaints. In some instances, these professionals must be able to make modifications to customer accounts, like changing an address or canceling a policy. They are often required to look over customer data in the company's database in order to respond to inquiries and complaints. Although the qualifications needed to get a job as an insurance customer service rep differ, all positions require at least a high school diploma. Some employers prefer applicants with a bachelor's degree, however, entry-level employees can be trained on the job. The work is stressful as the representatives have to respond to complaints from customers and resolve their problems. Data Entry Specialists As a company grows it becomes more difficult to keep track of all the data generated. A remote data entry specialist can be of great help. They can organize the information from surveys, online forms, and sales transactions into databases so that other team members can access it easily. They also transcribing audio files and convert documents for easier use. Checking and updating data stored in databases could be a part of their job. A candidate must have basic computer knowledge and a fast typing speed to be considered for the job. A lot of employers will provide the software or equipment required for this position. There are freelance sites that offer this kind of work to anyone who has a computer and internet connection. These freelance sites allow you to pick the projects you would like to work on, and will pay you depending on your speed and accuracy. There are other jobs that can be performed at home for those who don't have the right equipment, such as data entry specialists for call centers. These jobs require workers to talk to customers and gather their details over the phone. They also need to be able to provide excellent customer service. These jobs can be very demanding and long hours, but can also be rewarding. The best way to locate an online data entry job is to look for it on the freelance sites which specialize in this type of work, such as Upwork. Utilizing these sites can assist you in avoiding fraud and locate a legitimate job that will fit your abilities and preferences. The best way to begin is by searching for jobs that have keywords such as “data entry” or “virtual assistant.” You can also try looking on special websites, such as Capital Typing and SigTrack, which focus on online transcription and data entry. Both of these sites have a section on their website which lists the newest available jobs. Administrative Assistants Administrative assistants (also called secretaries or front desk staff) are an excellent choice for a work-at-home career. They oversee the communications of executives and provide support. They are responsible for preparing company reports and schedule meetings, coordinating email, and capturing data. They also manage schedules, create travel arrangements and maintain lists of contacts. The ideal candidate is adept at communicating and able to manage multiple tasks simultaneously and well-organized. The majority of administrative assistants work in an office, though certain jobs allow you to telecommute and might require occasional travel. A degree in business administration, management or organizational studies may be beneficial. It is also essential to receive on-the-job training which demonstrates that you are capable of managing a variety of administrative tasks. It is also important to improve your computer skills and be familiar with Microsoft Office. If you don't hold a degree you can enroll in an institute for secretarial work or pursue courses in accounting, data entry and typing to prepare you for an admin role. You must be a multitasker, able to work with little supervision and react quickly to changing priorities. You need to be a multitasker that can be able to work under minimal supervision and respond quickly to shifting priorities. It is also important to have excellent customer service skills as you will be dealing with a huge number of incoming calls. You must be polite and friendly, and use proper grammar. Administrative professionals are employed in nearly every sector. The largest concentration is in schools, hospitals and government agencies. You may be able find a job in the medical or legal field, but they are usually full-time jobs in traditional offices. Many Americans are working into their 60s and would believe it's crucial to find a job that provides a balanced work-life, and also the possibility of upward mobility. It's time to consider your options and begin searching for jobs that give you the flexibility to work from home.